We are committed to maintaining this approach throughout our dealings with our team members, our clients, our contacts and any other third parties in the course of our business.
We recognise that organisations benefit from taking into account the different characteristics of their staff, and we strive to encourage ideas of diversity and equality through our recruitment and selection, training provisions, terms and conditions of employment, promotion and all other aspects of employment. At Wilford Smith, our recruitment, selection and promotion processes are carried out on the basis of candidates’ individual abilities and merits, alongside the needs of our firm.
We are committed to ensuring that the different needs of all our clients and contacts are met, and that we consistently deliver the highest level of service in this regard. We believe that everyone should be treated in a courteous, polite and considerate manner. We aim to provide an accessible service for those with disabilities and will be happy to arrange appointments and establish a means of communication that best suits our clients. When dealing with third parties on our clients’ behalf, we will ensure that correspondence is provided in an alternative format if required.
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